:root {
  --navy: #0b1f3a;
  --navy-light: #14315c;
  --gold: #c9a24b;
  --gold-light: #e0c078;
  --bg: #f4f6fa;
  --card: #ffffff;
  --text: #1c2530;
  --text-muted: #5b6675;
  --border: #e2e6ee;
  --success: #1e8e5a;
  --warning: #c98a1f;
  --danger: #c1443b;
  --info: #2563a6;
  --radius: 10px;
  --shadow: 0 2px 10px rgba(11, 31, 58, 0.08);
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  background: var(--bg);
  color: var(--text);
}

a { color: inherit; }

.navbar {
  background: var(--navy);
  color: #fff;
  padding: 16px 32px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  box-shadow: var(--shadow);
}

.navbar .brand {
  display: flex;
  align-items: center;
  gap: 10px;
  font-weight: 700;
  font-size: 1.15rem;
  letter-spacing: 0.3px;
}

.navbar .brand .dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--gold);
  display: inline-block;
}

.navbar .nav-links a {
  color: #dfe6f2;
  text-decoration: none;
  margin-left: 22px;
  font-size: 0.92rem;
}
.navbar .nav-links a:hover { color: var(--gold-light); }

.container {
  max-width: 1080px;
  margin: 0 auto;
  padding: 40px 24px 80px;
}

.hero {
  text-align: center;
  padding: 48px 20px 16px;
}
.hero h1 {
  font-size: 2.1rem;
  margin-bottom: 8px;
  color: var(--navy);
}
.hero p {
  color: var(--text-muted);
  font-size: 1.02rem;
  max-width: 560px;
  margin: 0 auto;
}

.tabs {
  display: flex;
  justify-content: center;
  gap: 8px;
  margin: 28px 0;
}
.tab-btn {
  padding: 10px 22px;
  border-radius: 999px;
  border: 1px solid var(--border);
  background: #fff;
  color: var(--text-muted);
  font-weight: 600;
  cursor: pointer;
  font-size: 0.92rem;
  transition: all 0.15s;
}
.tab-btn.active {
  background: var(--navy);
  color: #fff;
  border-color: var(--navy);
}

.card {
  background: var(--card);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  border: 1px solid var(--border);
  padding: 28px;
}

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 18px;
}
.form-grid .full { grid-column: 1 / -1; }

@media (max-width: 640px) {
  .form-grid { grid-template-columns: 1fr; }
}

label {
  display: block;
  font-size: 0.85rem;
  font-weight: 600;
  color: var(--navy-light);
  margin-bottom: 6px;
}

input, select, textarea {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 0.95rem;
  font-family: inherit;
  background: #fbfcfe;
  color: var(--text);
}
input:focus, select:focus, textarea:focus {
  outline: none;
  border-color: var(--gold);
  box-shadow: 0 0 0 3px rgba(201, 162, 75, 0.18);
}
textarea { resize: vertical; min-height: 100px; }

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 11px 22px;
  border-radius: 8px;
  border: none;
  font-weight: 600;
  font-size: 0.94rem;
  cursor: pointer;
  transition: transform 0.05s ease, background 0.15s;
}
.btn:active { transform: scale(0.98); }
.btn-primary { background: var(--navy); color: #fff; }
.btn-primary:hover { background: var(--navy-light); }
.btn-gold { background: var(--gold); color: var(--navy); }
.btn-gold:hover { background: var(--gold-light); }
.btn-outline { background: transparent; border: 1px solid var(--border); color: var(--text); }
.btn-danger { background: var(--danger); color: #fff; }
.btn-block { width: 100%; }
.btn-sm { padding: 6px 14px; font-size: 0.82rem; }

.msg { padding: 12px 14px; border-radius: 8px; font-size: 0.9rem; margin-top: 16px; }
.msg-success { background: #e6f4ec; color: var(--success); border: 1px solid #bfe3cd; }
.msg-error { background: #fbeceb; color: var(--danger); border: 1px solid #f1c9c6; }

.badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 999px;
  font-size: 0.76rem;
  font-weight: 700;
  letter-spacing: 0.2px;
}
.badge-Open { background: #e7edf9; color: var(--info); }
.badge-InProgress, .badge-In-Progress { background: #fbf1de; color: var(--warning); }
.badge-Resolved { background: #e6f4ec; color: var(--success); }
.badge-Closed { background: #ebeef2; color: var(--text-muted); }

.badge-Low { background: #ebeef2; color: var(--text-muted); }
.badge-Medium { background: #e7edf9; color: var(--info); }
.badge-High { background: #fbf1de; color: var(--warning); }
.badge-Urgent { background: #fbeceb; color: var(--danger); }

/* Login page */
.login-wrap {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background: linear-gradient(160deg, var(--navy) 0%, var(--navy-light) 100%);
}
.login-card {
  width: 100%;
  max-width: 380px;
  background: #fff;
  border-radius: 14px;
  padding: 36px 32px;
  box-shadow: 0 12px 40px rgba(0,0,0,0.25);
}
.login-card h2 { color: var(--navy); margin-top: 0; }
.login-card .sub { color: var(--text-muted); font-size: 0.88rem; margin-bottom: 24px; }

/* Dashboard */
.dash-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 24px;
  flex-wrap: wrap;
  gap: 12px;
}
.stat-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 28px;
}
@media (max-width: 720px) { .stat-grid { grid-template-columns: repeat(2, 1fr); } }
.stat-card {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 18px 20px;
  box-shadow: var(--shadow);
}
.stat-card .num { font-size: 1.7rem; font-weight: 700; color: var(--navy); }
.stat-card .label { font-size: 0.82rem; color: var(--text-muted); margin-top: 2px; }

.filters {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 18px;
}
.filters select, .filters input { width: auto; min-width: 140px; }

table {
  width: 100%;
  border-collapse: collapse;
  background: #fff;
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: var(--shadow);
}
th, td {
  text-align: left;
  padding: 12px 14px;
  border-bottom: 1px solid var(--border);
  font-size: 0.88rem;
}
th {
  background: var(--navy);
  color: #fff;
  font-size: 0.78rem;
  text-transform: uppercase;
  letter-spacing: 0.4px;
}
tbody tr:hover { background: #f7f9fc; cursor: pointer; }

.modal-overlay {
  position: fixed; inset: 0;
  background: rgba(11,31,58,0.55);
  display: flex; align-items: center; justify-content: center;
  padding: 20px;
  z-index: 50;
}
.modal {
  background: #fff;
  border-radius: 14px;
  max-width: 640px;
  width: 100%;
  max-height: 88vh;
  overflow-y: auto;
  padding: 28px;
}
.modal-close {
  float: right;
  background: none;
  border: none;
  font-size: 1.3rem;
  cursor: pointer;
  color: var(--text-muted);
}
.comment {
  background: #f7f9fc;
  border-radius: 8px;
  padding: 10px 12px;
  margin-bottom: 8px;
  font-size: 0.88rem;
}
.comment .meta { font-size: 0.75rem; color: var(--text-muted); margin-bottom: 4px; }

.empty-state {
  text-align: center;
  padding: 40px 20px;
  color: var(--text-muted);
}

.hidden { display: none !important; }

.footer-note {
  text-align: center;
  color: var(--text-muted);
  font-size: 0.8rem;
  margin-top: 40px;
}